Shipping policy

Shipping Policy

Thanks for Shopping with Horsegirl.co!

We're so glad you're here.

Every order means the world to our small business, and we can't wait for your new horse girl gear to arrive. Because each item is made especially for you, it takes a little longer than buying off a store shelf—but we think it's worth the wait.

As a thank you for supporting Horsegirl.co, we're proud to offer free shipping on every order.

Made Just for You

Every Horsegirl product is made to order especially for you. This allows us to create unique horse-inspired designs while reducing unnecessary waste and overproduction.

Processing Times

Orders are typically produced within 2–5 business days before they are shipped.

During busy periods, holidays, or promotional events, production may take a little longer. We appreciate your patience while we create your order.

Shipping

Horsegirl works with a trusted global network of production partners to produce orders as close to your delivery address as possible. This helps reduce shipping times and means your order is often produced locally.

Estimated delivery times (including production and shipping) are:

United States: 4–8 business days
Canada: 5–10 business days
Australia: 5–10 business days
United Kingdom & Europe: 4–8 business days
Other international destinations: 7–15 business days

Please note that these delivery times are estimates only and may vary depending on your location, local postal services, weather events, and seasonal demand.

Order Tracking

Once your order has been shipped, you'll receive a shipping confirmation email with tracking information (where available).

Please allow up to 48 hours for tracking information to update after receiving your shipping confirmation.

Multiple Shipments

If your order contains multiple products, they may be produced at different facilities and shipped separately. If this happens, don't worry—your remaining items are on their way.

Incorrect Shipping Information

Please double-check your shipping address before placing your order.

If an incorrect address is provided and your order has already entered production, we may not be able to make changes. Orders returned due to an incorrect address may require an additional shipping fee before they can be resent.